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quick:help [2017/08/22 19:22]
ccrosby [Information to include in your support query]
quick:help [2020/01/13 09:32] (current)
ccrosby [The Help Desk]
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 ===== The Help Desk ===== ===== The Help Desk =====
-If you need assistance, please go to [[http://​users.chpc.ac.za/​helpdesk|the support query page]]. ​ However, before you do that, please ensure that you have crucial information available, and include it in your submission.+If you need assistance, please go to [[http://​users.chpc.ac.za/​helpdesk|the support query page]]. ​ However, before you do that, please ensure that you have crucial information available, and include it in your submission. ​ It is helpful to ask yourself the following question: "What information do I need to provide to the support agent in order for that person to fully understand my difficulty?"​
  
 ===== Please RTFM (Read The Fine Manual) ===== ===== Please RTFM (Read The Fine Manual) =====
/var/www/wiki/data/attic/quick/help.1503422526.txt.gz · Last modified: 2017/08/22 19:22 by ccrosby