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--- guide:cloud:practices [2020/09/11 16:22]
zmtshali [Acceptable User Policy (AUP)]
+++ guide:cloud:practices [2025/06/24 17:32] (current)
bbarsch
@@ Line 63: / Line 63: @@
 ====== Acceptable User Policy (AUP)======
--initial user account will be setup with sudo privileges
+The cloud project account will be created and login credentials provided as soon as the registration on the Cloud Database has been approved, to register for cloud resources please following the link https://sebowausers.nicis.ac.za/
--User accounts/ usernames are set up using the standard CHPC user account creation policy, a user’s name consists of the first letter of your name and your surname/last name.
--Each project will have a maximum of below resources. unless motivated for more resources :
+An initial vm user account will be setup with sudo privileges.
-Storage = 400G
-cpu = 16
+User accounts / usernames are set up using the standard CHPC user account creation policy, a user’s name consists of the first letter of your name and your surname/last name.
-Memory = 32G
-- The allocation of more resources is subjected to availability thus not guaranteed.
+By default projects have limited resources as specified below , unless a request for more resources has been submitted and approved:
-- VM snapshots are provided on request
+  *  Total storage  = 400G
-- For security reasons as passwords are subjected to compromise, please add/use ssh keys
+  *  CPU = 16
-         for adding ssh keys to your vm, follow the how to access openstack resources link (insert the link)
+  *  Memory = 32G
-- For paying customers/users the invoices for the previous calendar month  are sent on the 5th of every month (still need to decide on the appropriate invoice date). If no invoice received on the 5th please email CHPC on helpdesk@chpc.ac.za
--CHPC does not provide windows licences, users requesting windows images must provide their own windows licence first.
+The Initial computing resources are determined by a selected resource flavor, each project is allowed a
--Unplanned downtime is 15 minutes at most  unless communicated, if the vm went down (not by your doing) and is not up within 15 minutes, please contact helpdesk at helpdesk@chpc.ac.za
+maximum of 400GB of storage by default.
+   The storage options are CEPH and local storage. The local storage comes with/derived from the selected
+   flavor when launching a virtual machine (VM). The Ceph storage is from creating a separate volume attachable
+   to your VM.
+   **Note : Ceph = 400GB - local storage**
+Should more resources be required when the project  has reached the usage limit, project owners should apply for the resource top up by uploading their motivation on the cloud database for a series of approvals.
+**Users should please note: the allocation of more resources is subjected to resource availability thus not guaranteed.
+**
+VM snapshots are provided on request.
+For security reasons as passwords are subjected to compromise, please add/use ssh keys
+for adding ssh keys to your vm, follow the [[guide:cloud:start| getting started]]
+For paying customers/users the invoices for the previous calendar month  are sent on the 5th of every month. If no invoice received on the 5th please email CHPC on [[https://users.chpc.ac.za/helpdesk/ | helpdesk@chpc.ac.za]]
+CHPC does not provide windows licences, users requesting windows images should produce/ provide their own windows license
+To minimize/ prevent data loss CHPC has implemented a ceph storage running on the chpc
+production cloud that is setup to keep 3 replicas of each set of data on each storage node.

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