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howto:port_issues

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howto:port_issues [2025/04/16 13:19]
alopis 		howto:port_issues [2025/08/18 10:37] (current)
alopis
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 +**Intermittent Port Issues Affecting Materials Studio and Schrodinger Software**
 +
 +If you are obtaining error messages or warnings related to licenses not accessible or similar, the info below should be useful. The nmap tests may also be useful to you anyway.
 +
 +Initially **please note** there could be an issue with **your network or associated firewall**. Ports may be inaccessible owing your network. You can test on other available networks including mobile, wifi or wired ones.
 +
 We apologise that there are been intermittent issues with the ports for **Materials Studio (MS)** and **Schrodinger** which we are trying to understand and resolve. Communication between your PC and the servers/gateway can be problematic, with issues occurring more often with MS than with Schrodinger. For MS, this issue might also affect the job info you see and/or the downloading of your calculation results/data from the gateway to your PC/client. We apologise that there are been intermittent issues with the ports for **Materials Studio (MS)** and **Schrodinger** which we are trying to understand and resolve. Communication between your PC and the servers/gateway can be problematic, with issues occurring more often with MS than with Schrodinger. For MS, this issue might also affect the job info you see and/or the downloading of your calculation results/data from the gateway to your PC/client.
  
 The port numbers are as follows: The port numbers are as follows:
  
-MS 1715 and 1740+MS: 1715, 1740, 18888 and 18890
  
-Schrodinger 27008 and 53000+Schrodinger: 27008 and 53000
  
 The issue is intermittent with the ports being open (working) for an interval of time and filtered (blocked/failing) for an interval of time. These time intervals (working and failing) are not consistent and vary usually between 5 and 20 mins, although the working intervals can sometimes luckily be a lot longer. The issue is intermittent with the ports being open (working) for an interval of time and filtered (blocked/failing) for an interval of time. These time intervals (working and failing) are not consistent and vary usually between 5 and 20 mins, although the working intervals can sometimes luckily be a lot longer.
/app/dokuwiki/data/attic/howto/port_issues.1744802388.txt.gz · Last modified: 2025/04/16 13:19 by alopis

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