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faq:start [2025/05/06 14:55]
ccrosby [My job is stuck in the queue and not running. WHY???] 		faq:start [2025/12/17 09:51] (current)
ccrosby [I cannot login because my account has been expired!]
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 =====Shell & Login Problems===== =====Shell & Login Problems=====
 +
 +====I cannot login because my account has been expired!====
 +
 +You have been locked out because you have exceeded the home directory quota.  Submit a  [[https://users.chpc.ac.za/helpdesk|helpdesk request]] to ask for you account to be unlocked so that you can remove excess data.  You have until the following Monday morning to so this.
 +
 +There is a 45 GB quota for data stored in your home directory.  Please note that this is separate to your Lustre space.  You will normally find a "lustre" directory in your home directory, but this is simply a symbolic link that points to your directory on a completely separate file system.  To find the amount of data in your home directory, use the "du" command.  You can get help with the "--help" option:
 +<code>
 +du --help
 +</code>
 +
 +The ''-h'' option will provide the result in "human" readable units.  To see how much data you have in your home directory in total:
 +<code>
 +du -h -d0
 +</code> 
 +
 +To find the amount of data in each directory, drill down one additional level:
 +<code>
 +du -h -d1
 +</code>
 +
 +:!: **Please ensure that you understand that each user has access to TWO separate storage spaces:** :!:
 +  - ''/home/jblogs'' (if your userid is jblogs), also addressable as ''$HOME'' or ''~/''  .  This directory is located on an NFS file system.  Do **not** submit runs that write data to this space, as it is slow and small.  There is a 45 GB quota and if you exceed that quota your account will be expired.
 +  - ''/mnt/lustre/users/jblogs''.  There is normally also a symbolic link ("shortcut") to it from your home directory, typically ''/home/jblogs/lustre''.  The Lustre space is large, fast and is intended to be used when running jobs.  There is no size quota, but unused files will be deleted after 90 days.
 +
 +
  
 ====My .bashrc file is ignored when I login!==== ====My .bashrc file is ignored when I login!====
/app/dokuwiki/data/attic/faq/start.1746536159.txt.gz · Last modified: 2025/05/06 14:55 by ccrosby

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